All customers can order on-line by downloading our Customer Service program. This feature rich application allows you to order and research products, check shipping status, view pending and invoice history, and much more!
To download the
Customer Service install program...
Click here to download
CustInstall.exe
Click on 'Save'
Use the
button
to create a new folder called 'CSR' (or anything you choose) on your desktop for
convenient access, or browse to the folder of your choice. (The folder you
choose will be the location you will always run Customer Service from, so
remember where you save it.)
When downloading completes open the folder that you saved Custinstall.exe in and
run it by double clicking
Remain connected to the internet and click on 'Test Internet Connection'
If you test was successful click on 'Install Customer Service Module'
If 'Test Internet Connection' fails call STEP1 Software Support at (800)553-2602
and provide them with
the company code PROS.
When prompted to Enter Your Company Code type in 'PROS' and then click 'OK' to
continue and download the
Customer Service program.
When downloading completes open the folder you choose above and double click on
'Cust' or 'Cust.exe'
Enter your username (________) and your password (________). Call Marcie at
800-236-8675 if you would like to change your passsword or you can e-mail me at
marcie@cleaningstuff.com
For testing purposes, enter TEST in the
Purchase Order Field.